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- Process Design & Management
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Understanding how work gets done today and the significant amount of non-value added activities in a work process is often surprising to clients. It’s difficult with the pressures of day-to-day operations to stop and look at how work gets done. Whether in Manufacturing or Administration, there are major hidden opportunities for improving work practises and processes which will typically result in cost savings and improved customer service.
Companies have a tendency to believe no one can do it a well as they can. The reality is that there are many specialists in the market today who excel at certain activities and leverage major economies of scale. Focussing on your core competencies and outsourcing the non-core can be very important for a company’s longer-term success.